U.S. Consular Services Message

June 14, 2015

The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with our overseas passport and visas systems.  This issue is not specific to any particular country, citizenship document, or visa category.  We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.

U.S. passport applications accepted overseas on or after May 26, 2015 are affected by this delay.  If you applied for a U.S. passport during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the consular or embassy at which you originally applied.  For information about how to apply for an emergency passport, please contact the American Citizens Services Unit at kuwaitACS@state.gov.

PLEASE NOTE:  Kuwait immigration authorities do not recognize U.S. emergency passports as legitimate travel documents.  While you may be allowed to depart Kuwait with a U.S. emergency passport, you will not be allowed to enter Kuwait using one.

Applications for a U.S. visa made after June 8, 2015 are also affected by this delay.

Nonimmigrant visa applicants who did not submit their DS-160 online application prior to June 9, 2015 should reschedule their interview appointments at www.ustraveldocs.com.  Individuals with urgent travel requirements should go to www.ustraveldocs.com  for more information.